Privacy and Policy

At 5 Star Garage Door, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request our services, or communicate with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal information such as your name, email address, phone number, and service address

  • Information submitted through contact forms, quote requests, or appointment bookings

  • Communication details, including messages, emails, or SMS interactions

  • Technical information such as IP address, browser type, device information, and website usage data


2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Schedule appointments and deliver customer support

  • Communicate service updates, confirmations, or important notices

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory obligations


3. Mobile Phone Information & SMS Privacy

We respect your mobile privacy. Mobile phone numbers and SMS consent information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Text messages, if applicable, are used solely for service-related communications such as appointment confirmations, service updates, and customer support. Message and data rates may apply.


4. Information Sharing and Disclosure

We do not sell or trade your personal information. We may share information only in the following limited circumstances:

  • With service providers who assist in operating our website or delivering services, under strict confidentiality agreements

  • When required by law, legal process, or to protect our rights and safety

Personal information, including mobile phone data, will never be shared with third parties or affiliates for marketing or promotional purposes.


5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.


6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You may disable cookies through your browser settings, though some features may not function properly.


7. Third-Party Websites

Our website may contain links to third-party websites. 5 Star Garage Door is not responsible for the privacy practices or content of those external sites. We encourage users to review their privacy policies.


8. Your Privacy Rights

You may request to:

  • Access, update, or correct your personal information

  • Opt out of non-essential communications

  • Request deletion of your personal data, subject to legal requirements

To exercise these rights, please contact us using the information below.


9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on this page. Continued use of the website or services constitutes acceptance of the updated Privacy Policy.


10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

5 Star Garage Door
Phone: 203-693-9o47

Email: 5stargaragedoor.us@gmail.com
Address: 51 Melbourne St, Naugatuck, CT 06770

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