Terms and Conditions

1. Services

5 Star Garage Door provides garage door installation, repair, maintenance, and related services. All services are subject to availability and may vary based on location, materials, and site conditions.

Any descriptions of services on this website are for informational purposes only and do not constitute a binding offer.

2. Estimates and Pricing

• Estimates provided are non-binding unless stated otherwise in writing.

• Final pricing may change due to unforeseen conditions, additional labor, material changes, or customer-requested modifications.

• All prices are subject to applicable taxes and fees.

• Payment terms will be provided on invoices or service agreements. 

3. Appointments and Cancellations

• Customers are responsible for providing accurate contact and property access information.

• Missed appointments or cancellations with insufficient notice may result in a service or cancellation fee.

• We reserve the right to reschedule appointments due to weather, safety concerns, or unforeseen circumstances. 

4. Payments

• Payment is due upon completion of services unless otherwise agreed in writing.

• We may accept cash, check, credit card, or other payment methods as specified.

• Late or unpaid balances may incur interest, collection costs, or legal fees as permitted by law. 

5. Warranties

• Manufacturer warranties may apply to certain products and are subject to the manufacturer’s terms.

• Any labor warranty offered by 5 Star Garage Door will be described in writing at the time of service.

• Warranties do not cover damage caused by misuse, neglect, normal wear and tear, acts of nature, or unauthorized repairs. 

6. Customer Responsibilities

You agree to:

• Provide safe and reasonable access to the work area

• Ensure pets, vehicles, and personal property are secured

• Disclose known hazards, structural issues, or electrical concerns

Failure to do so may result in additional charges or refusal of service. 

7. Website Use

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to systems or data

• Copy, reproduce, or distribute website content without written permission

All website content is the property of 5 Star Garage Door or its licensors and is protected by intellectual property laws. 

8. Limitation of Liability

To the fullest extent permitted by law, 5 Star Garage Door shall not be liable for:

• Indirect, incidental, special, or consequential damages

• Loss of use, profits, or property

Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim. 

9. Indemnification

You agree to indemnify and hold harmless 5 Star Garage Door, its employees, and contractors from any claims, damages, or expenses arising from your use of our website or services, or your violation of these Terms. 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites. 

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information. 

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the state/province of Connecticut, without regard to conflict of law principles. 

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this website. Continued use of the website or services constitutes acceptance of the updated Terms. 

14. Contact Information

5 Star Garage Door
Phone: 203-693-9047
Email: contact@5stargaragedoorct.com
Address: 51 Melbourne St, Naugatuck, CT 06770